Airport and Transport
Melbourne Airport is located 20 km or 25 minutes from central Melbourne. A taxi fare is approximately A$50. A shuttle bus service, SkyBus, operates 24 hours a day between the Airport and the city centre. The service runs approximately every 30 minutes at a cost of A$18 each way or A$36 return trip. Drop off points are located throughout the city centre close to hotels and facilities. For further information, phone: +61 3 9670 7992 or visit www.skybus.com.au.
Public Transport in Melbourne
Melbourne is well serviced by trains, trams, buses and taxis both in the city and surrounding suburbs. It is one of a few cities in the world that has a low cost electric tram network, as well as an underground train system. Melbourne city also offers two free-of-charge ‘hop on/hop off’ tram and bus services for tourists:- The ‘City Circle’ is a free historic tourist tram that runs regularly around the perimeter of the Melbourne CBD. This free historic tram is designed for visitors to Melbourne and has high-quality maps and tour guides on board – a most recommended means of getting around the Melbourne CBD.The Melbourne City Tourist Shuttle is a free bus service, stopping at key tourist attractions and destinations in and around the city. On board you can view the city in comfort, while listening to an informative commentary about the city’s attractions. You can hop on and hop off at any of the 15 stops.
For more information visit www.thatsmelbourne.com.au
For more information about Melbourne visit the VIC Tourism website www.visitvictoria.com
For other options please contact our concierge by email email@example.com
Decimal currency is used in Australia with the dollar as the basic unit (100 cents = $1) Notes come in $100, $50, $20, $10, and $5. Coins come in 5c, 10c, 20c, 50c, $1 and $2 denominations.Currency exchange facilities are available in most banks, hotels and airports and operate normal business hours. Credit cards are accepted at most restaurants and shops, the most widely used being Mastercard, Visa, American Express and Diners Club.
Banks generally open from 0930 – 1600 hours Monday – Friday. General office hours are 0900 – 1700 Monday – Friday. Post Offices operate these hours, however stamps are often available from hotels.
Climate and Clothing
Climate for February
Average maximum temperature 26°C
Average minimum temperature 15°C
For more information on average temperatures, rainfall and lots of other great information about Victorian destinations, visit www.visitvictoria.com
Generally Australians are informal dressers. We suggest you bring a jacket and tie with you for special occasions. A light jacket is recommended for evenings.
Please refer to the information on the social program for dress at social functions organised as part of the Meeting, as some of these may require formal evening dress.
Bistros, restaurants, cafes and coffee shops offer varied menus, prices and decor. Local specialties such as seafood and Australian wines are worth trying. At some restaurants you can keep the liquor bill down by taking your own wine or beer. These are called “BYO” restaurants, an abbreviation for “bring your own”.
Electrical current is 240/250V, AC 50Hz. The Australian three-pin power outlet is different from that in many countries, so you will need an adaptor. If your appliances are 110V, check if there is a 110/240V switch. If not, you will need a voltage converter. Universal outlets for 240V or 110V shavers are usually found in leading hotels.
Goods & Services Tax (GST) / Tourist Refund Scheme (TRS)
Since 1 July 2000, Australia has adopted a new taxation system incorporating the Goods & Services Tax (GST). All prices quoted in this brochure are inclusive of GST, unless otherwise specified. As part of this new taxation system, the Australian Government introduced the Tourist Refund Scheme (TRS). The scheme is administered by the Australian Customs Department and took effect on 1 July 2000. The TRS enables travellers departing Australia to claim a refund of the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) paid on goods bought in Australia. The refund applies to goods over the value of A$300 when items are purchased in the same shop within 30 days of your departure from Australia. Should an item be too large to take onto the aircraft as hand luggage you will need to visit the TRS clearing office at the international airport with the item and receipt. The receipt will be stamped TRS sited and at that point you can check the large item in with your luggage. Once you have cleared customs you can collect your refund from the TRS desk by showing your receipt or items purchased. It does not apply to services or goods consumed or partly consumed in Australia, however the goods can be used before departing Australia.
Registration fees do not include insurance. It is strongly recommended that at the time you register for the Meeting and book your travel you take out an insurance policy of your choice. The policy should include:
- Loss of fees/deposit through cancellation of your participation in the Meeting or through cancellation of the Conference
- Loss of international/domestic air fares through cancellation for any reason
- Loss of tour monies through cancellation for any reason including airline or related services strikes within Australia
- Failure to utilise tours or pre booked arrangements due to airline delay
- Force Majeure or any other reason
- Medical expenses (including sickness and accident cover)
- Loss or damage to personal property
- Additional expenses and repatriation should travel arrangements have to be altered
- Medical expenses
The Meeting Managers cannot take any responsibility for any participant failing to arrange their own insurance. This insurance is to be purchased in your country of origin.
The official language for the Meeting is English.
Grand Hyatt Melbourne offers guests the option of valet parking for AUD $55 per night, per car. Entry is accessed via the Russell Street driveway, and the Concierge team will be pleased to assist you.
Alternatively, the Wilson Parking undercover multi-level car park – conveniently located underneath the hotel – offers 24-hour parking. Access is via the Russell Street driveway and/or the car park entrance off Flinders Lane. The car park has a height restriction of 2.0 metres. Check the Wilson Parking website for full details and charges.
The concierge and bell desk team are pleased to assist if you have any questions. To speak to one of the friendly team members, please contact 61 3 9653 4510 or email firstname.lastname@example.org
Passport and VISA information
All visitors to Australia must have a valid visa to travel to and enter Australia. Welcome letters can be requested by emailing the Meeting Managers (contact details in footer of the website) following completion of Meeting registration. For VISA information please download the following information factsheet from the Australian Immigration Office.
Note – it is strongly recommended that Australian visa applications are lodged at least two months prior to departure from your point of origin.
Planning your travel
Because of time change and jet lag the Organising Committee suggests you consider arriving in Australia a couple of days prior to the Meeting. This will enable you to relax and familiarise yourself with your hotel and its surrounds before the start of the Meeting.
Australia operates under the Privacy Act 1988 (Cth), as amended, and the Privacy Amendment (Notifiable Data Breaches), 2017. The objective of these is to protect the right of the individual to privacy of their information.
Europe operates under the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), a regulation in EU law on data protection and privacy for all individuals within the European Union. The GDPR aims primarily to give protection to citizens over their personal data. The legislation was adopted on 27 April 2016.
The Meeting Managers comply with these legislations and are committed to protect the right of the individual to privacy of their information.
Arinex will not sell your personal information to third parties. If you believe that any information we are holding on you is incorrect or incomplete, please email us and we will promptly correct the information. You may also withdraw your consent for use of your information by advice to us in writing.
Why do we wish you to provide your information?
We require your information to facilitate provision of information to you regarding the Meeting and to facilitate your participation in the Meeting. Information collected in respect of your proposed participation in any aspect of the Meeting will be used for the purposes listed below. You can give or withhold your consent for each or all of these uses. Please indicate your preferences when completing your registration form but please note that we will be unable to forward any information relating to the Meeting or to communicate with you regarding your registration if you select ‘no’ to point 1.
What we will do with your information?
- Planning and conduct of the Meeting including arrangements for your participation (e.g. accommodation booking)
- In the Delegate List published for the Meeting
- May also be provided to organisers of future occurrences of this Meeting
- May be used to provide you with information of other relevant events in your area of interest
- The parties who will have access to your information (subject to your preference selections on above points) are the Meeting Managers, the Meeting host organisation (points 1 and point 4), delegates, sponsors and exhibitors of the Meeting (point 2) and any future organisers of the Meeting (point 3).
The parties mentioned above will rely on your above consent indications for the purposes of compliance.
- You may withdraw your granular consent at any time by notice in writing to the Meeting Managers.
- You are entitled to access the information held by written application to the Meeting Managers.
For further information please see our detailed corporate Privacy Statement
Australia is free from many plant and animal diseases prevalent in other countries. Very strict quarantine rules apply to the import of animals and plants, which cannot be brought into the country without prior application. For more information see the ‘Information for International Travelers’ on the Australian Quarantine and Inspection Service (AQIS) website, which you can access by clicking here
Shops in Melbourne are open from 0900 to 1730 hours during the week with late night shopping on Friday. On Saturdays and Sundays most shops are open from 0900 to 1600 hours.
Melbourne is 10 hours ahead of Greenwich Mean Time.
Tipping is not as widespread or regulated in Australia as it is in other parts of the world. Tipping is your prerogative, a reward for service. It is customary to tip hotel porters and a gratuity of about 10 per cent is usual in restaurants if good service is received. Tips for taxis are regarded as optional.
A current valid international certificate of inoculation against yellow fever is required if passengers come from, or travel through, infected areas. Check this carefully with your airline or travel agent.